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Returns / Exchanges


We are confident you will fall head-over-heels for LipSmart! However, if by chance you’re not completely satisfied with your purchase, we offer a 30 day money back guarantee on your purchase.

LipSmart accepts returns within 30 days of the original ship date. You must include the original proof of purchase and it must be in its original packaging. Returns received after 30 days of the ship date are not eligible for a refund. Shipping charges are non-refundable.

Only products purchased on may be returned for a refund. We cannot accept items purchased from a retail store location for a refund. We also cannot accept empty tubes for refund.

Please contact us to arrange for your return and refund at: or 1-888-859-6399.